Paws in
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Teach your students the
basics of “touch” typing with the help of Paws. You can purchase this program
by calling SRA/McGraw-Hill customer service at 1-888-772-4543 |
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General Issues:
Can the CD be used on both Windows and Mac? How do I change the words per minute requirements of the
program? Paws won't allow the students to move
forward, it just beeps when students try to type. Paws won't allow students to go to all the levels. I'm getting
"Script error - handler not defined". The program is moving too slow. I get an I/O error when trying to start the program or I get a
message “insert the disc”. I’m having difficulty printing reports. How do I know if I have the new version of Paws? I’m not getting any sound in the Key Jamboree game. How do I start the Management Program? Is there a way to enter the management program from the Paws
program? |
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Windows
Will this program run on Windows 95? |
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Mac During workstation install on Mac OS9 the installer freezes. |
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SYSTEM REQUIREMENTS:
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Windows:
Runs on: Windows 98, ME, 2000 and XP
Macintosh:
Runs on: Mac OS9.x and Mac OSX
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INSTALLATION TIPS:
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Windows and
Macintosh Network:
Note:
Paws and the Management program runs from the local hard drive of each
computer, not from the server. The server holds the data for the students in
a folder called "results". 1).
Open the CD then drag the folder named "Paws Install" to the shared network folder. Windows and Mac
Site License options: -
Follow the same directions as the network version except drag the "Paws Install" folder to a local
hard drive rather than a network drive and then run the installer from there. - Drag the “Paws Install” folder to a shared
network drive and then copy it to each local workstation before running the
installer. Note: Except for the installation application, do not run any of the
application files directly from the "Paws Install" folder or the CD. All application files must
run from the local hard drive. |
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GENERAL ISSUES AND SOLUTIONS: |
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Solution: Yes, the CD has code for both Windows and
Macintosh. |
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Issue: How do I change the words per minute requirements
of the program? |
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Solution: This can be changed in the management portion of the
program. |
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Issue: Paws won't
allow students to move forward, it just beeps when students try to type. |
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Solution: This
happens if the Caps Lock key is on. Turn the Caps Lock key off and Paws will
quit beeping and allow the student to continue working. |
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Solution: By
default, Paws is set to make the students go through the lessons
sequentially. They will have to finish all of a particular lesson set before
they can move to a higher level lesson. If you would like to make all lessons
available then go the management area, choose a class then click modify and
then change the lesson order from Linear to Random. |
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Issue: I'm
getting an error "Script error - handler not defined". |
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Solution:
This happens if the StudentFile.txt file becomes
corrupt. To get rid of the error, restore this file from the most recent back
up. If there is no back up then delete
this file and it will be recreated the next time someone logs in. This file
contains all student data and, without a backup, when it recreates then all previous
student data will be lost. Potential Fix 1 -
Updated Files Set 1 If
the program is installed correctly then try using some updated files for the
program. Software Support can send these files in a zipped format via email.
Instructions are included. Notes: ·
These files
will perform extra file integrity checks and will automatically backup the StudentFile.txt.
The first backup file is named StudentFilebackup.txt and will
automatically be used by the program if the StudentFile.txt becomes
corrupt. ·
Other backups
are made each day the program is run, and are named StudentbakXX.txt (where
XX is the day of the month.) ·
If both the StudentFile.txt
and StudentFileBackup.txt become corrupt then the customer can
search for the last good file, rename the StudentFile.txt to StudentFile.bad, and rename the good file to StudentFile.txt
so it will be used by the program. Potential Fix 2 -
Updated Files Set 2 Software
Support can send these files in a zipped format via email. Instructions are included
for these files. Notes: ·
This fix saves
each student’s data to a separate file. ·
When the
Teacher logs into the management system, all the data from the separate files
is gathered into the StudentFile.txt so the management
system will be able to see all current data. ·
Since the
management program goes through the extra step of gathering the data, inform
the instructor that it may take longer to launch on some networks. |
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Solution: Please contact McGraw-Hill Software Support at 1-800-678-2747 Monday through Friday 8am to 6pm Eastern Time. Email epgtech@mcgraw-hill.com anytime. |
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Issue: I get an I/O error when trying to run the program
or, I get a message saying to “insert the disc” |
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Solution: This
happens when trying to run the program launcher application directly from the
server. Please follow the install instructions and make sure that all
computers are running the program launcher application from their local hard
drive rather than the server. |
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Solution: Please contact McGraw-Hill Software Support at 1-800-678-2747 Monday through Friday 8am to 6pm Eastern Time. Email epgtech@mcgraw-hill.com anytime. |
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Solution: If
you have diskettes or a CD that says “Thompson” then you have the original
version of Paws. If you have a sky blue colored CD and it says “Site License”
then you have the latest Network/Site License version. If you have sky blue
colored CD that says “Single User” then you have the latest version but only
for single user use. |
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Issue: In the older version of Paws I could control
volume in the management system. Does this version have a volume control? |
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Solution:
This version does not have a control in the program. All volume is dependent
on the Windows volume control. |
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Solution: Please contact McGraw-Hill Software Support at 1-800-678-2747 Monday through Friday 8am to 6pm Eastern Time. Email epgtech@mcgraw-hill.com anytime. |
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Solution: Please contact McGraw-Hill Software Support at 1-800-678-2747 Monday through Friday 8am to 6pm Eastern Time. Email epgtech@mcgraw-hill.com anytime. |
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Issue: Is
there a way to enter the management program from the Paws program? |
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Solution: Please contact McGraw-Hill Software Support at 1-800-678-2747 Monday through Friday 8am to 6pm Eastern Time. Email epgtech@mcgraw-hill.com anytime. |
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Windows |
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Solution:
Windows 95 was not one of the operating systems with which the developers
performed quality assurance testing. Cursory testing shows that it does run
on a Windows 95 O.S. but we can’t guarantee that all aspects of the program
will run in Windows 95. |
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MAC |
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Issue: During the workstation install on Mac OS9 the
installer freezes |
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Solution: |
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