McGraw-Hill EPG
Technical FAQ

ExamView/ExamView Pro

 

System Requirements

Installation Tips

Issues & Solutions

 

ExamView is testing software that allows you to create printed tests, Internet tests, or computer-based tests quickly. ExamView Pro is the "upgraded" version of ExamView. New features include:

  • Spell checker
  • Equation editor
  • Online testing/study guides.
  • Spanish/English test versions for some testbanks.
  • Translation feature (for some textbooks) which will translate into Spanish, French and German.

 

 

ISSUES:

General Issues:

Is this program networkable?

How do I get the latest version of ExamView Pro?

How do I activate the password?

 

I password protected ExamView, but I cannot remember my password. Is there a way around this?

 

I installed two different ExamView test banks onto the computer, but the wrong question bank is appearing.

 

I installed my test generator and tried to switch banks, but my current bank doesn’t have any questions in it.

 

How do I adjust the types of information printed in the answer key?

 

How do I prevent the answer key from printing when I print a test?

 

The numbers in the steps that show how to work a problem on the answer key don’t always match the question.

 

How do I permanently add a question to my test bank?

 

How can I merge several tests into one test?

 

How do I insert graphics into a question?

 

Can you insert a GIF image (picture) into a question?

 

I tried selecting the MathArt question bank, but it is empty.

 

Can I link several questions to a single graphic or table?

 

How do I change the fonts on my test?

 

When I reduce the number of answer choice in a matching question, the remaining answers do not match the questions.

 

When I reduce the number of multiple-choice answers to only two, the correct answer is taken away. Can this be done?

 

I want my multiple-choice answers to be in one column. Can I do that without editing each question?

 

When I scramble my multiple choice answers they are not in order.

 

What is a bimodal question?

 

How do I use the Calculate Values function?

 

Can a test be formatted to look like a state or national test?

 

How do I add questions to a test based on my state standards?

 

How do I create a Spanish version of a test?

 

After I translate my test into Spanish, the instructions are still in English.

 

My ExamView Pro CD says that I can create a test in Spanish, but it doesn't allow me to create one.

 

What do the difficulty levels A and B (or A, C, and E) stand for in ExamView?

 

After I create a test using ExamView Pro, I see the letters DBQ next to some of the questions. What does that mean?

 

In the spell checker, can you edit or delete words added to the custom dictionary?

 

How do I create an Online Test?

 

How do I import a class roster for a LAN-based test?

 

Only one student can access a LAN-based test at a time.

 

After a student completes a test over the LAN with the ExamView Player, I am unable to view the results in ExamView Pro.

 

How does a student type accent marks for LAN-based foreign language tests?

 

How can I obtain a certificate for one year of free web hosting for internet tests?

 

Can tests created in ExamView be imported into CPS software, so that they can be taken with CPS pads?

 

Glencoe Health 2004:  When a customer prints a test, the Matching answer strip is incorrect for Chapters 1 thru 9.

 

Technology in Action:  I need a password for the Teacher Disk.

 

Comprehensive Approach Series:  I downloaded the ExamView question banks from Glencoe’s website, but I cannot open them.

 

Impact Mathematics (Course 2):  The Spanish question banks are missing.

 

Mastering LEAP 21 and GEE 21: I am trying to create a test with the Louisiana GLEs but I cannot locate them. Where are they?

 

Economics Today and Tomorrow (FL only, 2005):   After installing the Florida edition of ExamView Pro for Economics Today & Tomorrow, the question banks are for Economics Principals & Practices.

 

Windows Issues:

 

Will this program run on Windows NT, ME, 2000, and XP?

 

When I try to install the program an error states “Setup initialization failed. You must update your operating system. Error 102.”

 

ExamView keeps locking up and MSGSRF32 shows as not responding in Task Manager.

 

Are the testbanks offered in WebCT format, or would they need to be converted?

 

Is there a tool available to import questions into ExamView from other sources?

 

Can I import a test created in Word?

 

When creating a test, I go to EDITàREPLACE FONT, but the REPLACE WITH drop-down is empty.

 

When printing from ExamView 2.0 on Windows 2000, the print is extremely small.

Macintosh:

Will ExamView Pro run on Mac OS X?

 

Error Type 1 when launching ExamView Pro 3.6 on Mac OS 7.6.

 

When I try to print on my Macintosh, an error appears stating: “Not enough memory to print”.

 

Why don’t tests with mathematical equations print properly?

 

“File Access Denied -5000” error when attempting to install the new version of ExamView Pro on Mac OS X.

 

In a question with a repeating decimal, the bar does not display over the number that repeats.

 

Macmillan Health and Wellness: The system requirements on the CD case state this version of ExamView Pro is a Classic application on Mac OS X.

 

Glencoe Science 15 Book Series (2005, dated 8/04): The question banks appear to be missing.

 

back to top

 

SYSTEM REQUIREMENTS:

Windows:

(ExamView)

·         Windows 95, Windows 98, or Windows NT

·         Color monitor (VGA compatible)

·         CD-Rom Drive

·         Hard drive with at least 5 MB space available

·         8 MB available memory (16 MB recommended)

·         Mouse

·         Printer

 

(ExamView Pro)

  • Windows 95 (or higher)
  • Color Monitor (VGA-compatible)
  • CD-ROM drive
  • Hard drive with at least 5 MB space available
  • 8 MB available memory (16 MB recommended)
  • An Internet connection and access to a server are required for Internet testing features.

 

MAC:

(ExamView)

  • PowerPC processor
  • 80 MHz computer
  • System 7.5 or higher
  • CD-ROM
  • Color monitor
  • Hard drive with at least 5 MB space available
  • 5 MB available memory (10 MB recommended)
  • Mouse
  • Printer

 

(ExamView Pro)

  • PowerPC processor, 100 MHz Computer
  • Mac OS 8.2 or higher
  • Color monitor
  • CD-ROM drive
  • Hard drive with at least 5 MB space available
  • 5 MB available memory (10 MB memory recommended)
  • An Internet connection and access to a server are required for Internet testing features.

 

back to top

 

INSTALLATION TIPS:

Windows:

 

  1. Insert the ExamView Installation CD-ROM (or disk) into your CD-ROM/Disk drive.
  2. Windows 95/98: Click on the START button on the Taskbar and choose the Run option.
  3. Use the drive letter that corresponds to the CD-ROM/Disk drive on your computer. The installation program is configured to copy the software to c:\ExamView on your hard drive. However, you can change this location.
  4. Follow the prompts on the screen to complete the installation process.
  5. Remove the CD-ROM/Disk from the drive when you are finished.

 

Macintosh:

 

1.       Insert the CD-ROM (or disk) into your CD-ROM/Disk drive.

2.       Double-click the installation icon to start the program.

3.       Follow the prompts on the screen to complete the installation process.

 

Examview Player: If you have access to a local area network, it is recommended that you store the online tests on the server.  You can install the player on the server or install it on each individual workstation.  As your students take a test, the player will automatically store their results in the test file itself.  Then, you can simply open the test file to view the results for all of your students. 

Note: Students must have read/write access to the network folder that contains the test.

 

 If you decide to install the program on individual workstations, run the ExamView Player setup at each computer.  A separate setup program for the player should be located in the EV Player subfolder on the CD-ROM.

 

Notes:

  1. To specify the default path where the program looks for tests, set the start-up command as follows — evplay.exe /testpath=path 
  2. To turn off the option for students to browse network drives, include / nobrowse in the start-up command.

 

back to top

 

ISSUES AND SOLUTIONS:  General

 

Issue: Is this program networkable?

 

Solution:  There are two components to this program:  ExamView Pro is the teacher application which is not networkable.  ExamView Player is the student application which can be run from a server.

 

back to top

 

Issue:  How do I get the latest version of Examview Pro?

 

Solution: The version of ExamView Pro software that you receive from McGraw-Hill contains the most current version of the software available when your book was published.  If there is a feature that has been added in later versions that you are looking for, please contact software support to see when that version will be available for your text.

 

back to top

 

Issue: How do I activate the password?

 

Solution:

1.       Start ExamView and then close the first window (ExamView-Start-up).

2.       You will get a blank ExamView screen.

3.       Click the Edit menu and select Preferences.

4.       On the first screen (General Tab) you will see a Password box.

5.       Enter a password.

6.       Click OK.

7.       Be sure to log the password in a safe place as it cannot be looked up.

 

back to top

 

Issue: I password protected ExamView, but I cannot remember my password. Is there a way around this?

 

Solution: Please contact Glencoe Software Support at 1-800-437-3715 Monday through Friday 8am to 6pm Eastern Time or by email (epgtech@mcgraw-hill.com) anytime.

 

back to top

 

Issue: I installed two different ExamView test banks onto the computer, but the wrong question bank is appearing.

 

Solution: If multiple generators were installed a warning window will appear in front of the “Step 2 Window”. This will alert you that multiple question bank folders were installed. To select the bank you want other than the one shown, you must:

  1. Click the Location button.
  2. Double-click the Banks folder.
  3. Select the bank you wish to use and double-click on it.
  4. Click the Open button.
  5. The chapter list for the book you selected book will now appear.

Note: For Macintosh users, if you do not see the list of chapters, follow the steps above but click Choose instead of Open in step 4.

 

back to top

 

Issue: I installed my test generator and tried to switch banks, but my current bank doesn’t have any questions in it.

 

Solution: If the new book you installed uses ExamView Pro; the program’s banks are not recognized by the older ExamView program. However, if you launch ExamView Pro, by clicking Start/Programs/ ExamView Pro. You will be able to see and use the banks from ExamView and ExamView Pro.

 

back to top

 

Issue: How do I adjust the types of information printed in the answer key?

 

Solution:  To adjust the types of information printed in the answer key:

 

1.       Go to the Edit menu.

2.       Choose Preferences.

3.       Choose the Layout tab.

4.       In the “Show On Answer Key” section, uncheck the items to be omitted from the answer key.

5.       Click OK to save changes.

 

Note: As newer versions of ExamView became available, more choices were added to the “Show On Answer Key” section described above.

 

back to top

 

Issue: How do I prevent the answer key from printing when I print a test?

 

Solution:  To prevent the answer key from printing:

 

1.       Go to the Edit menu.

2.       Choose Preferences.

3.       Choose the Layout tab.

4.       In the “Show On Answer Key” section, uncheck all of the items.

5.       Click OK to save changes.

 

back to top

 

Issue:  The numbers in the steps that show how to work a problem on the answer key don’t always match the question.

 

Solution: The answer key now includes the steps to solve the question.  When the question is static, the key will use the numbers in the question (short answer, essay), if the question is generated using an algorithm, then a sample is provided because the numbers change with every iteration of the algorithm (multiple choice).  To disable this option:

 

1.       Go to the Edit menu.

2.       Choose Preferences.

3.       Choose the Layout tab.

4.       In the “Show On Answer Key” section, uncheck the Notes and Rationale options.

5.       Click OK to save changes.

 

back to top

 

Issue: How do I permanently add a question to my test bank?

 

Solution: You must go through the Question Bank Editor.

To create a new question:

  1. Click the New button located at the bottom of the question bank window or press CTRL+N.
  2. Specify the type of question (e.g., true/false, multiple choice, etc.) to create.
  3. Enter the new question, answer, and information (optional). See the Entering/Editing Questions help topic for detailed instructions.
  4. Click the Record button.

 

back to top

 

Issue: How can I merge several tests into one test?

 

Solution: In order to merge tests, the existing saved tests must be converted into question banks. Once each test has been converted to a question bank, a new test can be created from these new question banks. To convert each test file to a question bank file, follow the steps appropriate for your operating system:

 

Windows:

1.       Open an existing test in ExamView Pro.

2.       Choose Export from the File menu.

3.       Change the “Save as type" setting to "ExamView Question Bank (.bnk)"

4.       Select the appropriate folder where you want the new file to be saved, and make a note of the folder location.

Note: Creating the combined test will be easier if you place all of your question bank files in the same folder.

5.       Type a filename and click "Save."

6.       Repeat 1-5 for each additional test.

 

Macintosh:

1.       Open an existing test in ExamView Pro.

2.       Highlight "Export" from the File menu.

3.       Choose “As Question Bank” from the Export submenu.

4.       Select the appropriate folder where you want the new file to be saved, and make a note of the folder location so you can find the files later.

Note: Creating the combined test will be easier if you place all of your question bank files in the same folder.

5.       Type a filename and click "Export."

6.       Repeat 1-7 for each additional test.

 

back to top

 

ISSUE:  How do I insert graphics into a question?

 

SOLUTION:  Graphics can be added to an individual test by clicking on Edit button. To permanently add it to the question bank, use the Question Bank Editor. The program only supports the following graphic formats: bitmap (.bmp),  jpeg (.jpeg), TIFF (.tiff), and Macintosh PICT (.pct).

 

  1. Highlight the question to which the graphic will be added.
  2. Click the Edit button.
  3. Select the Insert option on the menu bar.
  4. Click Picture.
  5. The Insert Picture window will appear.
  6. Click the down arrow by the Look In box and browse to the location of the graphic to be inserted.
  7. Select the graphic and click Open.  
  8. The graphic will appear in the question and can then be resized as needed.

 

back to top

 

Issue: Can you insert a GIF image (picture) into a question?

 

Solution: No. The .gif format is not supported due to patent restrictions. You can, however, open this format on the Macintosh if you have the EasyOpen utility that is built into OS 8.5.

 

back to top

 

Issue: I tried selecting the MathArt question bank, but it is empty.

 

Solution: The MathArt folder is not a question bank.  It contains image files that can be used when creating tests.  To add one of these graphics to a test, follow the instructions for inserting graphics, and browse to the MathArt folder for the appropriate book.

 

back to top

 

Issue: Can I link several questions to a single graphic or table?

 

Solution:  Yes.  To do it:

  1. Use the Question/Narrative command to create a narrative.
  2. Insert a graphic and/or table.
  3. Create/Edit each question that you want to link to a narrative, and select the narrative you want to use.

 

back to top

 

Issue: How do I change the fonts on my test?

 

Solution:  There are five options you can select for your “font” change. You can select test title, section title, question numbers, answer choices or a new question.

  1. Go to Edit and select Preferences.
  2. Click on the Style tab.
  3. Select the font you wish to use.

 

back to top

 

Issue: When I reduce the number of answer choice in a matching question, the remaining answers do not match the questions.

 

Solution: Typically, matching items are in groups of 10 question/answers.  If the answer choices are simply reduced, the program will remove the specified number of answers from the group of 10, leaving the associated questions unchanged.  Please try the following to reduce the number of matching answers so that the questions and remaining answers still match:

 

1.       From the grouping of 10 questions/answers, highlight and delete the questions you wish to remove from the test.

2.       Double-click on the group of associated answers.  The original group of answers will appear on the top half of the Edit window, and the remaining associated questions will appear on the bottom half of the Edit window.

3.       From the Choices menu, choose a “number” (for example, a-e) that represents the number of remaining questions.  The answers that will remain will not necessarily match the remaining questions.

4.       In the answer table on the top half of the Edit window, adjust the answer choices to match