|
||||
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|
||||
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|
||||
|
ExamView is testing
software that allows you to create printed tests, Internet tests, or
computer-based tests quickly. ExamView Pro is the "upgraded"
version of ExamView. New features include:
|
||||
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|
||||
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|
||||
|
General Issues: How do I get the latest version of ExamView Pro? How do I activate the
password? I password protected ExamView,
but I cannot remember my password. Is there a way around this? How do I adjust the types of information printed in the
answer key? How do I prevent the answer key from printing when I
print a test? How do I permanently add a
question to my test bank? How can I merge several
tests into one test? How do I insert
graphics into a question? Can you insert a GIF image
(picture) into a question? I tried selecting the MathArt question bank, but it is empty. Can I link several
questions to a single graphic or table? How do I change the fonts
on my test? I want my multiple-choice
answers to be in one column. Can I do that without editing each question? When I scramble my multiple
choice answers they are not in order. How do I use the
Calculate Values function? Can a test be formatted to
look like a state or national test? How do I add questions to a
test based on my state standards? How do I create a
Spanish version of a test? After I translate my
test into Spanish, the instructions are still in English. My ExamView Pro CD says that I can create a test in
Spanish, but it doesn't allow me to create one. What do the difficulty levels A and B (or A, C, and E) stand
for in ExamView? In the spell checker,
can you edit or delete words added to the custom dictionary? How do I create an Online Test? How do I import a class
roster for a LAN-based test? Only one student can
access a LAN-based test at a time. How does a student type accent
marks for LAN-based foreign language tests? How can I obtain a certificate for one
year of free web hosting for internet tests? Technology in Action:
I need a password for the Teacher Disk. Impact Mathematics
(Course 2): The Spanish question banks
are missing. Windows Issues: Will this program run on
Windows NT, ME, 2000, and XP? ExamView keeps locking up and
MSGSRF32 shows as not responding in Task Manager. Are the testbanks offered in WebCT format, or would they need to be converted? Is there a tool available
to import questions into ExamView from other sources? Can I import a test
created in Word? When creating a test, I go
to EDITàREPLACE
FONT, but the REPLACE WITH drop-down is empty. When
printing from ExamView 2.0 on Windows 2000, the print is extremely small. Macintosh: Will ExamView Pro run on Mac OS X? Error
Type 1 when launching ExamView Pro 3.6 on Mac OS 7.6. When I try to print on my
Macintosh, an error appears stating: “Not enough memory to print”. Why don’t tests with mathematical equations
print properly? In a question with a repeating decimal, the bar
does not display over the number that repeats. Glencoe Science 15 Book Series (2005, dated 8/04):
The question banks appear to be missing. |
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|
||||
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|
||||
|
Windows: (ExamView) ·
Windows 95, Windows 98, or Windows NT ·
Color monitor (VGA compatible) ·
·
Hard drive with at least 5 MB space available ·
8 MB available memory (16 MB recommended) ·
Mouse ·
Printer (ExamView Pro)
|
||||
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|
||||
|
MAC: (ExamView)
(ExamView Pro)
|
||||
|
|
||||
|
|
||||
|
Windows:
|
||||
|
|
||||
|
Macintosh: 1. Insert
the CD-ROM (or disk) into your CD-ROM/Disk drive. 2. Double-click
the installation icon to start the program. 3. Follow the prompts on the screen
to complete the installation process. |
||||
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|
||||
|
Examview Player: If you have access to a local area
network, it is recommended that you store the online tests on the
server. You can install the player on
the server or install it on each individual workstation. As your students take a test, the player
will automatically store their results in the test file itself. Then, you can simply open the test file to
view the results for all of your students.
Note: Students must have read/write
access to the network folder that contains the test. If you decide to install the program on
individual workstations, run the ExamView Player setup at each computer. A separate setup program for the player
should be located in the EV Player subfolder on the CD-ROM. Notes:
|
||||
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|
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: There are two components to this program: ExamView Pro is
the teacher application which is not networkable. ExamView Player
is the student application which can be run from a server. |
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: The version of ExamView Pro
software that you receive from McGraw-Hill contains the most current version
of the software available when your book was published. If there is a
feature that has been added in later versions that you are looking for,
please contact software support to see when that version will be available
for your text. |
||||
|
|
||||
|
|
||||
|
Issue: How do I activate the
password? |
||||
|
|
||||
|
Solution: 1.
Start ExamView and then close the first window (ExamView-Start-up). 2.
You will get a blank ExamView screen. 3.
Click the Edit menu and select Preferences. 4.
On the first screen (General Tab) you will see a Password box. 5.
Enter a password. 6.
Click OK. 7.
Be sure to log the password in a safe place as it cannot be looked up. |
||||
|
|
||||
|
|
||||
|
Issue: I password protected ExamView, but I cannot
remember my password. Is there a way around this? |
||||
|
|
||||
|
Solution: |
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: If multiple generators were
installed a warning window will appear in front of the “Step 2 Window”. This
will alert you that multiple question bank folders were installed. To select
the bank you want other than the one shown, you must:
Note: For Macintosh users, if you do
not see the list of chapters, follow the steps above but click Choose
instead of Open in step 4. |
||||
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|
||||
|
|
||||
|
Issue: I installed my test generator
and tried to switch banks, but my current bank doesn’t have any questions in
it. |
||||
|
|
||||
|
Solution: If the new book you installed
uses ExamView Pro; the program’s banks are not recognized by the older ExamView
program. However, if you launch ExamView Pro, by clicking Start/Programs/
ExamView Pro. You will be able to see and use the banks from ExamView
and ExamView Pro. |
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|
|
||||
|
|
||||
|
Issue: How do I
adjust the types of information printed in the answer key? |
||||
|
|
||||
|
Solution: To adjust the types of information printed in the answer
key: 1. Go to the Edit menu. 2. Choose Preferences. 3. Choose the Layout tab. 4. In the “Show On
Answer Key” section, uncheck the items to be omitted from the answer key. 5. Click OK to save changes. Note: As
newer versions of ExamView became available, more choices were added to the
“Show On Answer Key” section described above. |
||||
|
|
||||
|
|
||||
|
Issue: How do I
prevent the answer key from printing when I print a test? |
||||
|
|
||||
|
Solution: To prevent the answer key from printing: 1. Go to the Edit menu. 2. Choose Preferences. 3. Choose the Layout tab. 4. In the “Show On
Answer Key” section, uncheck all of the items. 5. Click OK to save changes. |
||||
|
|
||||
|
|
||||
|
Issue: The numbers in the steps
that show how to work a problem on the answer key don’t always match the
question. |
||||
|
|
||||
|
Solution: The answer key now includes the
steps to solve the question. When the question is static, the key will
use the numbers in the question (short answer, essay), if the question is
generated using an algorithm, then a sample is provided because the numbers
change with every iteration of the algorithm
(multiple choice). To disable this option: 1. Go to the Edit menu. 2. Choose Preferences. 3. Choose the Layout tab. 4. In the “Show On
Answer Key” section, uncheck the Notes and Rationale options. 5. Click OK to save changes. |
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: You must go through the To create a new question:
|
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: In order to merge tests, the
existing saved tests must be converted into question banks. Once each test
has been converted to a question bank, a new test can be created from these
new question banks. To convert each test file to a question bank file, follow
the steps appropriate for your operating system: Windows: 1. Open an existing test in ExamView
Pro. 2. Choose Export from the File menu. 3. Change the “Save as type"
setting to "ExamView Question Bank (.bnk)" 4. Select the appropriate folder
where you want the new file to be saved, and make a note of the folder
location. Note: Creating the combined test will
be easier if you place all of your question bank files in the same folder. 5. Type a filename and click
"Save." 6. Repeat 1-5 for each additional
test. Macintosh: 1. Open an existing test in ExamView
Pro. 2. Highlight "Export" from
the File menu. 3. Choose “As Question Bank” from the
Export submenu. 4. Select the appropriate folder
where you want the new file to be saved, and make a note of the folder
location so you can find the files later. Note: Creating the combined test will
be easier if you place all of your question bank files in the same folder. 5. Type a filename and click
"Export." 6. Repeat 1-7 for each additional
test. |
||||
|
|
||||
|
|
||||
|
|
||||
|
SOLUTION: Graphics can be added to an
individual test by clicking on Edit button. To permanently add it to the
question bank, use the
|
||||
|
|
||||
|
|
||||
|
Issue: Can you insert a GIF image (picture) into a
question? |
||||
|
|
||||
|
Solution: No. The .gif format is not supported due to patent restrictions. You can,
however, open this format on the Macintosh if you have the EasyOpen
utility that is built into OS 8.5. |
||||
|
|
||||
|
|
||||
|
Issue: I tried selecting the MathArt
question bank, but it is empty. |
||||
|
|
||||
|
Solution: The MathArt
folder is not a question bank. It
contains image files that can be used when creating tests. To add one of these graphics to a test,
follow the instructions for inserting graphics, and browse to the MathArt folder for the appropriate book. |
||||
|
|
||||
|
|
||||
|
Issue: Can I link several questions
to a single graphic or table? |
||||
|
|
||||
|
Solution: Yes. To do it:
|
||||
|
|
||||
|
|
||||
|
Issue: How do I change the fonts on
my test? |
||||
|
|
||||
|
Solution:
There are five options you can select for your “font” change. You can
select test title, section title, question numbers, answer choices or a new
question.
|
||||
|
|
||||
|
|
||||
|
Issue: When I reduce the number of answer choice
in a matching question, the remaining answers do not match the questions. |
||||
|
|
||||
|
Solution: Typically, matching items are in
groups of 10 question/answers. If the
answer choices are simply reduced, the program will remove the specified
number of answers from the group of 10, leaving the associated questions
unchanged. Please try the following to
reduce the number of matching answers so that the questions and remaining
answers still match: 1. From the grouping of 10
questions/answers, highlight and delete the questions you wish to remove from
the test. 2. Double-click on the group of
associated answers. The original group
of answers will appear on the top half of the Edit window, and the remaining
associated questions will appear on the bottom half of the Edit window. 3. From the Choices menu, choose a
“number” (for example, a-e) that represents the number of remaining
questions. The answers that will
remain will not necessarily match the remaining questions. 4. In the answer table on the top
half of the Edit window, adjust the answer choices to match the remaining
questions in any order you choose. 5. In the question table on the
bottom half of the Edit window, change the letter in the “ANS” column to
ensure the new letter of the answer is paired with its associated question. 6. When finished, click the Record
button to save the changes. |
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: There is a way to design your
multiple-choice questions to have only two choices. Below are steps for
versions 3.0-3.5 and 3.6 or higher. Be sure you have version 3.0 or higher of
ExamView (now called ExamView Pro). Reduce Multiple
Choice Answers for versions 3.0-3.5 - The steps below need to be
followed for each multiple-choice question:
Reduce Multiple Choice
Answers for version 3.6 or higher - This is fully automated and changes
ALL multiple choice answers:
|
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: If you have version 3.0 or higher
(called ExamView Pro) then there is a universal way to change the
multiple-choice columns.
|
||||
|
|
||||
|
|
||||
|
Issue:
When I scramble my multiple choice answers they are not in order. |
||||
|
|
||||
|
Solution: The program is setup to conserve
paper. Once the option to conserve paper is turned off, the problem will be
corrected. To correct this, follow the steps below:
|
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: A bimodal question is a type of question that can be
switched between multiple choice and short answer
formats. Bimodal questions are denoted
with a red dot to the left of the question.
To switch a bimodal question between multiple choice and short answer
format:
|
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution:
The Calculate Values button and menu options are only available
if your test or question bank contains dynamic content. To determine
which questions contain dynamic content, select Question Tags from the
View menu. Any questions that contain dynamic content will be
labeled with the calculator icon.
Questions marked with the calculator tag will not necessarily change
when you recalculate your test or bank. The variables used in the question
may be defined with a single value that does not change, or the dynamic
variables may be located in a narrative instead of the question itself. Note: The
Calculate Values function is only available in ExamView Pro 4.0 and higher. |
||||
|
|
||||
|
|
||||
|
Issue:
Can a test be formatted to look like a state or national test? |
||||
|
|
||||
|
Solution:
For ExamView Pro 4.0 or higher there are state and national
formats available. The state-specific formats that are available depend on
the state abbreviation that is used in the Preferences section.
National formats like ACT, SAT, etc., are also available.
Note: Updates to the Style Gallery
can be downloaded from http://www.ExamView.com/support/style_gallery2.htm. |
||||
|
|
||||
|
|
||||
|
Issue: How do I add questions to a test based on
my state standards? |
||||
|
|
||||
|
Solution: In order to make sure the correct standards are displayed
(if applicable), first go to the Edit menu, and choose Preferences. Verify the correct state abbreviation is
listed in the State field. To add
questions to a test based on the state standards, please try the following. 1. Create a new test. 2. Enter a title and click OK. 3. Choose a question bank, and click
OK. 4. Go to the Select menu, and choose
By Criteria. 5. In the Select By
Criteria windows, click the “I” button next to the State Objective field. 6. A list of state objectives will
appear based on the question bank that was selected in step 3. 7. Click on a state objective, and
click OK. 8. In the Select By
Criteria window, the selected objective will appear in the State Objective
field. In parentheses, the number of
available questions that match the criteria will appear. 9. To the left of these parentheses,
enter the number of available questions you wish to add to the test. 10. Click the Select button to add the
questions to the test. 11. Repeat steps 1-10 to add questions
to the test based on a different state standard. 12. When finished, click Done. |
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: Spanish versions of tests can be
created in ExamView Pro versions 3.6 or higher. It is important to note that
only Glencoe (publisher) prepared banks can be translated to Spanish. Tests can be created in
Spanish, French, German and, of course, English. You can browse to the Banks
folder for the chosen language, or create the test in English and translate
it to another language. Creating a
Spanish test:
Note: The
above steps will show everything in Spanish. If you would rather create the
test in English, ExamView Pro offers a Translate Test feature
(for some textbooks). Below are the steps for creating an English test and
translating it into Spanish. Again, any changes you make to the questions, or
new questions you create, will not translate into Spanish. Translating a
test into Spanish:
Note:
If you have
multiple banks and do not see the correct book’s bank; click here for additional help. |
||||
|
|
||||
|
|
||||
|
Issue: After I translate my test into Spanish, the instructions are
still in English. |
||||
|
|
||||
|
Solution: If you want the instructions to match
the language of the test, do the following:
|
||||
|
|
||||
|
|
||||
|
Issue: My ExamView
Pro CD says that I can create a test in Spanish, but it doesn't allow me to
create one. |
||||
|
|
||||
|
Solution: Editorial decided to leave out
the Spanish component for several 2005 ExamView Pro CD products because they
were not finished (i.e. Glencoe Health, Teen Health and Foundations of
Personal Fitness). Second printings are being made that have the
Spanish components. Availability
information is not known at this point. |
||||
|
|
||||
|
|
||||
|
Issue: What do the difficulty levels A and B (or
A, C, and E) stand for in ExamView? |
||||
|
|
||||
|
Solution:
Difficulty levels can be listed two different ways: ·
A is Advanced and B is
Basic. ·
A is Average, C is Challenging,
and E is Easy. |
||||
|
|
||||
|
|
||||
|
Issue: After I create a test using ExamView Pro, I see the
letters DBQ next to some questions. What does that mean? |
||||
|
|
||||
|
Solution:
DBQ stands for Document
Based Question. These questions are mostly multiple choice or matching
questions. In order to answer the question correctly, the student must either
read a passage or view a chart that is found right before the question. Note: This is a new feature for the 2005 Social Studies
books. The version of ExamView Pro installed was 4.0.7. |
||||
|
|
||||
|
|
||||
|
Issue: In the Spell Checker, can you edit or delete
words added to the custom dictionary? |
||||
|
|
||||
|
Solution:
Yes. To do
this:
a. Delete the ExamView.tlx
file. It is located in the Windows folder on a PC-compatible computer,
or in the System:Preferences
folder
on a Macintosh computer. b. To locate the file, simply do search
using Find Files and Folders or Sherlock. |
||||
|
|
||||
|
|
||||
|
Issue: How do I create an Online
Test? |
||||
|
|
||||
|
Solution: To create an online test you will
need to do the following:
Note: The steps above should be used if you plan to have students use ExamView
Player. To create a test where your students will use the Internet, follow
the steps below. For more information
on ExamView’s test-hosting service click here.
|
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: It is possible to import a class
list but it must be saved as a .txt
file and formatted in a specific way.
|
||||
|
|
||||
|
|
||||
|
Issue: Only one student can access a LAN-based test at a
time. |
||||
|
|
||||
|
Solution:
There are several
possible causes for this issue. Try the following:
|
||||
|
|
||||
|
|
||||
|
Issue: After a student completes a test over the
LAN with the ExamView Player, I am unable to view the results in ExamView
Pro. |
||||
|
|
||||
|
Solution: There are four requirements for viewing student test
results:
|
||||
|
|
||||
|
|
||||
|
Issue: How does a student type
accent marks for LAN-based foreign language tests? |
||||
|
|
||||
|
Solution: In the Help section of ExamView,
search for “Foreign Character.” The
list of keyboard shortcuts can be printed for student use. |
||||
|
|
||||
|
|
||||
|
Issue: How can I
obtain a certificate for one year of free web hosting for internet tests? |
||||
|
|
||||
|
Solution: Some publishers are offering
their customers a certificate for one year of free web hosting for
internet-based tests. Glencoe does not
offer these certificates. |
||||
|
|
||||
|
|
||||
|
|
||||
|
Solution: ExamView tests can be exported to XML and then imported into the CPS
software for use with CPS pads. We also currently offer two products that instructors
can purchase to use with CPS response pads and their ExamView content. These
are |
||||
|
|
||||
|
|
||||
|
Issue: Glencoe Health 2004 ExamView
Pro – When printing a test, the Matching answer strip is incorrect for
Chapters 1 thru 9. |
||||
|
|
||||
|
SOLUTION: Please contact Glencoe Software Support at 1-800-437-3715 Monday through Friday 8am to 6pm Eastern Time or by email (epgtech@mcgraw-hill.com) anytime. |
||||
|
|
||||
|
|
||||
|
Issue: Technology
in Action: I need a password for the
Teacher Disk. |
||||
|
|
||||
|
Solution:
Please contact Glencoe Software Support at 1-800-437-3715 Monday through Friday 8am to 6pm Eastern Time or by email (epgtech@mcgraw-hill.com) anytime. |
||||
|
|
||||
|
|
||||
|
Issue: Comprehensive Approach Series: I downloaded the ExamView question banks
from Glencoe’s website, but I cannot open them. |
||||
|
|
||||
|
Solution: The website states that the user
needs the version of Examview that is on their
Comprehensive Assessment Manual CD-ROM (this isn’t the same disk that comes
in the back of the TAE book). |
||||
|
|
||||
|
|
||||
|
Issue: Impact
Mathematics (Course 2): The Spanish
question banks are missing. |
||||
|
|
||||
|
Solution: The Spanish question banks were
missing in the first printing of this CD (dated 7/04). The CD has been reprinted and the issue has
been corrected, however the printing date remained 7/04. Please contact your Glencoe Sales
Representative for a replacement CD. |
||||
|
|
||||
|
|
||||
|
Issue: Mastering LEAP 21 and GEE 21: I am trying to create a test with the |
||||
|
|
||||
|
Solution: When creating a test: 1.
Click on the Banks folder. 2.
Click on the Mastering the LEAP 21 & GEE 21 folder. 3.
Click on the grade level of choice and then click on the Standards
Practice folder. 4. Create a test using the Select by
Criteria button and then by State Objective. Note:
Make sure you have “LA” set as the state in the Edit->Preferences section. |
||||
|
|
||||
|
|
||||
|
Issue: Economics Today and Tomorrow (FL only, 2005): After installing the |
||||
|
|
||||
|
Solution: The issue has been corrected. Customers may obtain new CDs by contacting
Glencoe Customer Service. |
||||
|
|
||||
|
|
||||
|
ISSUES AND
SOLUTIONS: Windows |
||||
|
|
||||
|
Issue: Will this program run on
Windows NT, ME, 2000, and XP? |
||||
|
|
||||
|
Solution: Cursory testing was done for this
product on Windows NT, ME, 2000, as well as XP machines, and no problems were
detected. The developer officially supports only ExamView Pro 3.6 and higher
on Windows XP, since those are the only versions created after Windows XP was
released. Notes:
·
ExamView 3.0 and newer should work on Windows XP. ·
There is a bug in ExamView versions 3.0 – 3.5 when printing with USB
printers. The bug was fixed in ExamView
Pro 3.6. ·
The developer has received reports of glitches with ExamView 2.0 on
Windows XP. They cannot troubleshoot
these issues and recommend upgrading ExamView to at least version 3.6. Our
customer base uses a wide variety of operating systems and applications and
our software must be developed to be used on some lower end systems to meet
our customer needs. Because of this, we cannot guarantee that our software
will always work as expected as new operating systems and other applications
are developed. We encourage you to give our products a ‘test drive’ on any
new system you plan to implement. If you are not satisfied with the
performance of our products, we will do our best to deliver a compatible
product to you in a timely manner or refund your money. |
||||
|
|
||||
|
|
||||
|
Issue: When I try to install the program an error states “Setup
initialization failed. You must update
your operating system. Error 102.” |
||||
|
|
||||
|
Solution: Check to see if the file _inst16.ex_ is on your disk. If it
is not, then contact |
||||
|
|
||||
|
|
||||
|
Issue:
ExamView keeps locking up and MSGSRF32 shows as not responding in Task
Manager. |
||||
|
|
||||
|
Solution: Install a different print driver
and set it as the default. This will
resolve the problem. |
||||
|
|
||||
|
|
||||
|
Issue: Are the testbanks offered
in WebCT format, or would they need to be converted? |
||||
|
|
||||
|
Solution:
With ExamView Pro 3.6, the testbanks do not need to be converted to
WebCT format. Follow the steps below:
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Issue: Is there a tool available to import questions into ExamView
from other sources? |
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Solution:
EV Import Utility (beta version 1.00.9) is now available
free-of-charge. This tool lets you import rich text format (RTF) or text
files directly into ExamView 3.0 (or higher) Windows bank files. Click here to go to the ExamView Web site to download a Windows
setup program which will install the following: program, help information,
sample RTF file, and an example PDF file. The utility program requires
Windows 95 (or higher). |
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Solution: Per the developer this can be
done. With a little bit of formatting and the EV Import Utility (free
download on the developer’s website) this is possible. For step by step
instructions on how import a test created in MS Word, please visit this Web
address: http://forum.fscreations.com/index.php?showtopic=468&view=findpost&p=1462 |
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Issue: When creating a test, I go to EDITàREPLACE FONT, but the REPLACE WITH drop-down is empty. |
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Solution:
This drop-down
does not read the normal FONTS folder in Windows; it reads the printer fonts.
If they are on a laptop or any machine that has not had a printer installed,
have them download and install any printer driver. |
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Issue: When
printing from ExamView 2.0 on Windows 2000, the print is extremely small. |
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Solution: This is
caused by a change Microsoft made in the way printing is handled under
Windows 2000/XP to support printers connected via USB. This was corrected in ExamView Pro 3.6. |
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ISSUES AND SOLUTIONS: Macintosh |
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Solution: ExamView
Pro up to version 4.0 will run on OS X in Classic Mode. ExamView Pro 4.1 will run natively in OS
X. At this time, customers need to
contact FS Creations for version 4.1. |
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Issue: Error
Type 1 when launching ExamView Pro 3.6 on Mac OS 7.6. |
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Solution: ExamView
Pro requires Mac OS 8.2 or newer to run.
The system requirements provided with the software are incorrect. |
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Issue: When I try to print on my Macintosh, an error appears stating:
“Not enough memory to print.” |
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Solution: Have the customer turn off
background printing for the printer. There seems to be a bug with certain
printer drivers. To disable background
printing, please follow these steps:
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Issue: Why don’t tests with
mathematical equations print properly? |
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Solution: For some Macintosh printers, you
may need to install the FSC Symbol
font on each workstation to print tests with equations. This occurs only on a small number of
printers. Make sure that you install
the FSC Symbol font on each workstation, or copy the font from another
computer. As an alternative solution,
you may want to download an updated printer driver from the internet. |
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Issue: “File Access
Denied -5000” error when attempting to install the new version of ExamView Pro
on Mac OS X. |
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|
Solution: Log onto the computer as the Administrator
or try installing the program directly to the Applications folder on the hard
drive. This currently affects ExamView
Pro version 4.1. |
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Issue: In a question
with a repeating decimal, the bar does not display over the number that
repeats. |
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Solution: Per the developer, this is a glitch in the program that
appears in ExamView Pro version 4.x on Macs only. The glitch should be corrected in ExamView
Pro version 5.x. To workaround the
problem: 1. Click the Calculate Values button
in the taskbar. 2. Save and close the test. 3. When the test is reopened, the bar
should appear. Note: The
above steps can also be applied to entire questions banks via the Question
Bank Editor. |
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Issue: Macmillan Health and Wellness: The system
requirements on the CD case state this version of ExamView Pro is a Classic
application on Mac OS X. |
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|
Solution: This occurs with ExamView Pro version 4.1.5. It will run on OS 8.6 and 9.2, or natively
in OS X (10.2 or higher). |
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Issue: Glencoe Science 15 Book Series (2005, dated
8/04): The question banks appear to be
missing. |
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|
Solution: The Mac-formatted question banks were missing from the original
printing of the CD. The issue has been
corrected, and customers can contact Glencoe Customer Service at 800-334-7344
for a replacement. |
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