TeacherWorks

(Lesson Planner Plus)

TeacherWorks is an easy-to-use software program that combines the versatility of a Lesson Planner and the electronic Teacher Edition with the convenience of the Complete Teacher Classroom Resources package in one application.

General Issues:

Is this program networkable?

Will this program run with Acrobat Reader 7.0?

Is TeacherWorks compatible with Linux-based systems?

Will this program run with restricted users?

When attempting to install the program or create a lesson plan, I get a “Handler not defined, GetRef#” error

Of the teacher’s resources, what can be printed out?

When printing lesson plans, not all of the information appears.

If I create a lesson plan on a Mac, can I open it on a Windows machine or vice-versa?

When I click the green Examview Pro link in the Program Resources, nothing happens.

Can I import a lesson plan into TeacherWorks from another program? Will it populate the dates within the calendar?

Can I reuse a lesson plan from a previous school year?

How To:

How can I add a correlation to a lesson plan?

How can I add info to the Daily Resource area?

How do I check for updates to my lesson plans, resources, and correlations?

Book Specific Issues:

Texas and Texans: Unable to find the student workbook information on the CD (Activity Workbook/ Blackline Masters)

My TeacherWorks CD is missing chapters, or only lists one chapter per grade. NOTE: applies only to Macmillan McGraw Hill Health and Wellness and Science CDs

The Civics Today TeacherWorks (0078665310) dated 12/04 does not have the Spanish version of the Spanish Reading Essentials and Study Guide. It links to the English version.

Windows:

When I attempt to enter my information the program freezes (Windows 98).

Installer freezes when trying to install C:\Windowsx\Fonts\Tworks.fon

Puzzlemaker databank is not opening as the default folder when attempting to open a puzzle from the bank

Will this program run on Windows NT, ME, 2000 or XP?

When printing 5 or 7 day grids I receive a Director Player-Handler not defined script error.

MAC:

Will this program run on OSX?

Examview application launch stalls on a Mac when accessed from Program Resources.

Will this program run on Mac OS X?

When accessing Succeeding with TAKS through TeacherWorks one of two errors may occur: the second CD install overrides the first install and only one grade is accessible OR neither grade is accessible.

I can not print from my OSX machine while running this program.

I’m installing a second TeacherWorks program and it’s prompting to delete the current TeacherWorks folder.

SYSTEM REQUIREMENTS:

Windows:

	Versions 1.0, 1.1, and 1.4		Version 1.5, 1.5.1.1 and 1.8
Windows 98/2000/ME/XP, or Windows NT version 4.0 or later		Windows 98 (2^nd Edition), ME, NT 4.0, 2000, XP
Intel Pentium 166 or greater processor		Intel Pentium 166 or greater processor
32 MB RAM, 12 MB free		64 MB RAM
20 MB available hard drive space		60 MB available hard drive space
Monitor display capable of 800x600 resolution and at least 256 colors		Monitor display capable of 800x600 resolution and at least 256 colors
4x CD-ROM drive		8x CD-ROM drive
Acrobat Reader 5.0 (included on CD)		Acrobat Reader 5.1 or Acrobat Reader 6.0.1 (included on CD)
PostScript Printer (Optional)		PostScript Printer (Optional)

Worksheet Editor System Requirements (when provided as a component of TeacherWorks):

Same as Version 1.5+ above aside from the following:

Windows 98, Windows NT 4.0 (with SP6), Windows 2000 (with SP2), Windows XP Professional or Home Edition
Java Virtual Machine (JVM) 1.4.1 or later, installed from CD (installs during TW installation)

*NOTE: Some features of Acrobat Reader, such as the "Go-to-Page" feature, are not available through Windows (with Reader v6.x). TeacherWorks has been designed to accommodate those functions when installed properly. TeacherWorks must be installed to the drive "C:\Program Files" for these features to function properly.

If TeacherWorks is not installed to the correct drive, or Reader v6 is not available on the hard drive, the following message will be received when selecting a PDF page link:

"An update is required to access this page. TeacherWorks will not be able to navigate to the requested page. Please see the Readme.txt file, located on the CD, section "Accessing PDF Pages", or contact Software Support for further instruction." Reader will proceed to launch the PDF file, but will open to the first page of the document.

Mac:

Versions up to 1.4	Version 1.5+
· OS 8.6 or later, Mac OS X requires Classic	· OS 9.1-9.2, or Mac OSX 10.1-10.4
· PowerPC 120 MHz or faster	· PowerPC 120 MHz or faster
· 32 MB RAM, 12 MB Free	· 64 MB RAM
· 20 MB available hard drive space	· 30 MB available hard drive space
· Monitor display capable of 800x600 resolution and at least 256 colors	· Monitor display capable of 800x600 resolution and at least 256 colors
· 4x CD-ROM drive	· 8x CD-ROM
· Acrobat Reader 4.0 (included on CD)	· Acrobat Reader 5.1 (included on CD) for OS9, or Acrobat Reader 6.0.1 for OSX
· PostScript Printer (Optional)	· PostScript Printer (Optional)

Worksheet Editor System Requirements* (when provided as a component of TeacherWorks)

Same as Version 1.5+ above aside from the following:

Macintosh OS 10.3.2 or later
Java Virtual Machine (JVM) 1.4.1 or later, as follows:

OS 10.3.4 or later – download and install JVM 1.4.2:

http://www.apple.com/support/downloads/javaupdate142.html

OS 10.3 (below 10.3.4) – download and install JVM 1.4.1:

http://www.apple.com/downloads/macosx/apple/java.html

*NOTE: Some features of Acrobat Reader, such as the "Go-to-Page" feature, are not available through OS 9.2.2 (with Reader v5.1), Classic or OS X (with Reader v6.0.1). TeacherWorks has been designed to accommodate those functions when installed properly. TeacherWorks must be installed to the main level of the hard drive, which must be named "Macintosh HD" for these features to function properly.

If TeacherWorks is not installed to the correct location, or the name of the hard drive is different than "Macintosh HD", the following message will be received when selecting a PDF page link:

INSTALLATION TIPS:

Windows: To see the exact installation steps for your version of TeacherWorks, open the Readme file on the CD.

Start your computer and insert the TeacherWorks disk into the CD-ROM drive
Double-click the My Computer icon on your desktop and double-click the CD-ROM icon to see the contents of the CD.
Double-click the TeacherWorks Installer (setup.exe or install.exe) icon.
This will take you through the install of the TeacherWorks.

TeacherWorks utilizes Adobe Reader. You will need to have Acrobat Reader installed on your computer. The TeacherWorks installer will check for the appropriate Reader version. If Reader is not detected you will be prompted to install Reader. Each TeacherWorks program has an Acrobat Reader available to install.

Note: Some features of Acrobat Reader, such as the "Go-to-Page" feature, are not available through Windows (with Reader v6.x). TeacherWorks has been designed to accommodate those functions when installed properly. TeacherWorks must be installed to the drive "C:\Program Files" for these features to function properly. Version 1.5.1.1 of TeacherWorks is required for these features to work correctly.

Macintosh: To see the exact installation steps for your version of TeacherWorks, open the Readme file on the CD.

Start your computer. When the desktop appears, insert the TeacherWorks disk into the CD-ROM drive. When the CD-ROM icon appears, double-click it to open the window.
Double-click the TeacherWorks Installer icon and follow the on-screen instructions.
When the TeacherWorks installation is complete, click Continue and follow the on-screen instructions to install Adobe Acrobat Reader.

Note: Some features of Acrobat Reader, such as the "Go-to-Page" feature, are not available through OS 9.2.2 (with Reader v5.1), Classic or OS X (with Reader v6.0.1). TeacherWorks has been designed to accommodate those functions when installed properly. TeacherWorks must be installed to the main level of the hard drive, which must be named "Macintosh HD" for these features to function properly. Version 1.5.1.1 of TeacherWorks is required for these features to work correctly.

GENERAL ISSUES AND SOLUTIONS:

Issue: Is this program networkable?

Solution: No, this program is not networkable

Issue: Will this program run with Acrobat Reader 7.0?

Solution: At this time we are not recommending Reader 7.0 to be used. Certain features of TeacherWorks may not function correctly with Reader 7.0. We suggest downloading the version of Acrobat Reader from the CD provided. To find which version to install, please consult the ReadMe file on the CD.

Issue: Is TeacherWorks compatible with Linux-based systems?

Solution: The base application for TeacherWorks development is Director, and it is not compatible with Linux.

Issue: Will this program run with restricted users?

Solution: No, this program will not run with restricted users.

Issue: When attempting to install the program or create a lesson plan, I get a “Handler not defined, GetRef#” error.

Solution: This error happens when a restricted user attempts to use TeacherWorks. The user of TeacherWorks can have no restrictions to the computer they are using. In Windows this is commonly known as PowerUser rights and in Mac OSX it is marked as “Allow user to administer to Computer”. Your network administrator will need to adjust the rights of the user. This is not something Software Support can assist with.

Issue: Of the teacher’s resources, what can be printed out?

Solution: Any page that comes from the Teacher’s or Students editions can not be printed. Many of the other resources, such as the Blackline Master can be printed.

Issue: When printing lesson plans, not all of the information appears. (Does not apply to v1.8)

Solution: If all the information does not appear, or is cut off, you are probably printing a 5 or 7 day grid. Instead, from the Print dialog box, choose one of the List views. This will print all of the information for each day you specify.

Issue: If I create a lesson plan on a Mac, can I open it on a Windows machine or vice versa?

Solution: The lesson plans can be created on one platform and used on another depending on which way the lesson plan is saved. The easiest way to access would be to have the lesson plan put out on a server. It can then be downloaded through TeacherWorks to either a Mac or Windows machine. If the lesson plan is created on a Windows machine and saved to a floppy, it can be opened on a Mac machine. If the lesson plan is created on a Mac, it can’t be open on a Windows.

Issue: When I click the green Examview Pro link in the Program Resources, nothing happens.

Solution: TeacherWorks does not include the Examview Pro software. However, if Examview Pro is already installed on the computer, double-clicking on the green link should launch Examview Pro.

Issue: Can I import a lesson plan into TeacherWorks from another program? Will it populate the dates within the calendar?

Solution: You cannot import a lesson plan from a different program and have it fill in the dates within TeacherWorks. You can add a link to a Word document that can be opened from within TeacherWorks.

To do this:

Add a link to the file in the My Resources sections under the Teachers Resources tab by clicking on the add resource tab and browse out to where the file is located.
Highlight the specific day within calendar month located on the left hand column of the program window which you want to access the file.
Click and drag the link (under the My Resources section) and drop it into the Daily Resource box located under the calendar month (left column of program).
This will link the Word file for the day you had highlighted.

Issue: Can I reuse a lesson plan from a previous school year?

Solution: Yes, please do the following:

1. Set up a new lesson plan with the current school year’s start date, etc.

2. Save and name this lesson plan.

3. With the new lesson plan still open, go to the File menu and choose Import Lesson Plan.

4. Browse to the old lesson plan you wish to import.

5. Enter the range of dates from that lesson plan that you want to import in the new lesson plan.

6. Enter the date for the older data to begin on in the new lesson plan

7. Click OK.

How To(s)

Issue: How can I add a correlation to a lesson plan?

Solution:

Highlight the day in the lesson plan in which you want to add the correlation.
Click on the Correlations tab.
Choose the correlation you wish to add.
Click on the first number in the correlation and drag the correlation to the Daily Resource box.
This will add the first page of the correlation to the day that was highlighted. The correlation page range will not be brought over.

Issue: How can I add info to the Daily Resource area?

Solution: There are two things you can add to the daily resources; they are a daily note or a resource.

To add a daily note:

1. Open the day on the calendar you wish to add information.

2. Click on the Add drop down menu.

3. Choose Daily Note.

4. Follow the steps in adding the appropriate information.

For the resource to be added to the day:

1. Open the day on the calendar you wish to add information ,

2. Click on the Personal Assistant tab,

3. Click on the Add drop down menu and highlight Resource.

4. Browse to the proper resource, press OK.

5. Highlight the resource located under My Resources.

6. Drag the resource to the Daily Resource area.

Issue: How do I check for updates to my lesson plans, resources, and correlations?

Solution: From the Teacher Resources or Correlations tabs, click on the diagonal arrow. This Download button will take you to a web page that tell you if your Lesson Plans, Resources, and Correlations are current, or if there are new materials available for one of those categories. Follow the instructions for downloading new material. It should automatically link with TeacherWorks.

Book Specific Issues

Issue: Texas and Texans: Unable to find the student workbook information on the CD (Activity Workbook/ Blackline Masters)

Solution: The 1st version of Texas & Texans TW that was released did not have student workbooks, such as Activity Workbook SE, included on the CD per editorial's instruction. A PDF of the Activity Workbook SE is available from the TeacherWorks website. To download follow these steps:

1. Launch Texas & Texans edition of TeacherWorks, installed on their computer.

2. Go to the Internet window, and select the Download icon arrow.

3. The teacher will be taken to the Texas and Texans web page for TeacherWorks, and there will be links to download the student edition pdf files.

4. Select either Macintosh or Windows, and double-click on the title of the BLM to be downloaded.

5. The file will be copied to the teacher's hard drive, as a stuffed file.

6. The teacher will need to use either StuffIt Expander (on Macintosh) or WinZip (on Windows) or some other decompression software, to decompress the file and access the pdf.

7. The teacher can either open the pdf directly from her hard drive, or link to the pdf through TeacherWorks by selecting the Teacher Resources window, and adding the pdf as a "My Resource" link.

Issue: My TeacherWorks CD is missing chapters, or only lists one chapter per grade. NOTE: Applies only to Macmillan McGraw Hill Health and Wellness and Science CD’s.

Solution: This issue has been reported to editorial. Some of the first CDs were mislabeled and contained only a sample version. If the CD-ROM has Examination Copy printed on the label then you have an examination copy and not the full version. Please contact customer service at (800) 442-9685 for a replacement.

Issue: The Civics Today TeacherWorks (0078665310) dated 12/04 does not have the Spanish version of the Spanish Reading Essentials and Study Guide. It links to the English version.

Solution: This issue has been identified and is being adjusted in a reprint. You can contact Software Support for a corrected version of the program. You can call at 800-437-3715 or email us at epgtect@mcgraw-hill.com.

Windows

Issue: When I attempt to enter my information the program freezes (Windows 98).

Solution: This situation occurs when TeacherWorks version 1.8 on a Windows 98 machine. You will want to download a fix file from www.epgtech.com under the Updates section. The other option is to have the file emailed to you from Software Support. You can contact Software Support at 800-437-3715 or epgtech@mcgraw-hill.com

Issue: Installer freezes when trying to install C:\Windowsx\Fonts\Tworks.fon

Solution: Contact Software Support for a copy of the Tworks.fon file. Place it in the C:\Windows\Fonts folder and run the installer again

Issue: Puzzlemaker databank is not opening as the default folder when attempting to open a puzzle from the bank

Solution: Launch PuzzleMaker from within TeacherWorks by selecting the PuzzleMaker entry from the Program Resources within the Teacher Resources tab. You could also access the databank folder within the PuzzleMaker folder on the hard drive by following these steps:

Select the “Create a New Puzzle” button in PuzzleMaker
When the dialogue box opens, select the drop-down arrow to view the hard drive
Click “Open”
Select the PuzzleMaker databank file, “[course name].pdb”
The puzzle databank will now be accessible

Issue: Will this program run on Windows NT, ME, 2000 or XP?

Solution: Cursory testing has been performed on the above platforms and no problems were found

Our customer base uses a wide variety of operating systems and applications and our software must be developed to be used on some lower end systems to meet our customer needs. Because of this, we cannot guarantee that our software will always work as expected as new operating systems and other applications are developed. We encourage you to give our products a 'test drive' on any new system you plan to implement. If you are not satisfied with the performance of our products, we will do our best to deliver a compatible product to you in a timely manner or refund your money.

Issue: When printing 5 or 7 day grids I receive a Director Player-Handler not defined script error.

Solution: To assist with this issue you will need to visit www.epgtech.com, click on Updates, Glencoe then TeacherWorks. You can download the update file with instructions. Or contact Software Support at 1-800-437-3715 or email epgtech@mcgraw-hill.com for the update.

MAC

Issue: Will this program run on OSX?

Solution: This program will run native in OSX if you are using version 1.5 or later. Any version of TeacherWorks that is 1.4 or earlier will need Classic to run.

Issue: Examview application launch stalls on a Mac when accessed from Program Resources.

Solution: Access Examview by adding to My Resources within the Teacher Resources tab.

Click on the shortcut icon Add Resource in the My Resources header bar.
In the dialogue box, click Browse to navigate to the Examview folder on your hard drive.
Select the file Examview Pro.
Click Open then click OK.
Examview Pro will now be listed in the My Resources section – access by double-clicking the entry

Issue: When accessing Succeeding with TAKS through TeacherWorks one of two errors may occur: the second CD install overrides the first install and only one grade is accessible, OR neither grade is accessible.

Solution: Install and access only one Succeeding on TAKS CD at a time from Program Resources within Teacher Resources Tab. Access Succeeding on TAKS individually by adding to My Resources within the Teacher Resources Tab. To do this, take the following steps:

1. Click on the shortcut icon Add Resource in the My Resources header bar.

2. In the dialogue box, click “Browse” button to navigate to the Succeeding on TAKS folder on your hard drive.

3. Select the folder “Succeeding on TAKS – Grade [#]” click Open.

4. Select the file “Succeeding on TAKS – Grade [#]” and click Open.

5. Click OK.

6. Repeat the above steps for each grade level required.

7. Succeeding on TAKS – Grade [#] will now be listed in the My Resources section – access by double-clicking the entry.

Issue: I can not print from my OSX machine while running this program.

Solution: If you are using a version of TeacherWorks that is below 1.5, a printer needs to be set up in OS9 to print correctly. For assistance with this please consult with Apple.

Issue: I’m installing a second TeacherWorks program and it’s prompting to delete the current TeacherWorks folder.

Solution: If you are running an OSX native version of TeacherWorks and you attempt to install an OS9 version of TeacherWorks, the install will delete the original OSX version. The workaround for this is to copy the book information from the CD to the TeacherWorks folder on your hard drive. Steps to do this:

1. Insert the TW CD into the drive; double click on the CD icon.

2. Open these folders in sequence: Application (or Media), Course, Data.

3. Copy the folder listed within the DATA folder (will be abbreviated text name, example: MAC2NA).

4. On your Hard Drive open these folders in sequence: TeacherWorks, Courses, DATA.

5. Paste the copied folder into DATA (on your hard drive).

6. Repeat steps to copy the **same name as folder**.twc file.

7. On your Hard Drive open these folders in sequence: TeacherWorks, Courses, listed in the COURSES folder on the CD. (Open CD, Application (or Media), then Courses, there will be a xx.twc file listed there.)

8. Copy the xx.twc file to the Courses folder on your Hard Drive (under TeacherWorks).

There is a PDF file with screen prints of the steps above available. Click on Updates, Glencoe (from the drop down menu), click on the TeacherWorks OSX Book Install link. This will prompt you to download the PDF file. Acrobat Reader is necessary to view this file.