Math Soft StudyWorks

Math Soft StudyWorks!

This program allows you to look up formulas quickly, check out different problems and graph the answers easily as well as put everything together for a lab report. You can do all that and more using StudyWorks. There are different sections in the software, which will allow you to do everything from problem solving to preparing for the SAT II’s.

ISSUES:

General

I installed StudyWorks, but it is asking for a serial number. Where do I get one?

Is StudyWorks networkable? Can I run it from my hard drive without the CD?

Where can I find more information on StudyWorks?

Windows

Will program run on Windows NT, 2000, XP?

Error stating "This version of StudyWorks cannot open this file", "Cannot open the Resource Center in D:\Contents\qsheet.hbk" while trying to open the Resource Center.

When I try and create an animation plot, I receive a message stating: "Animation Error: MMSYSTEM263. This is not a registered MCI device."

While installing, I receive an error "Isset_se an error has occurred in this program" and the installation will not continue.

During installation, a message comes up stating: "MAPI Compliant Email Program Needed" and installation is halted.

Mac

Will program run on OS X?

SYSTEM REQUIREMENTS:

Windows:

· IBM PC or compatible (486 or higher)

· Microsoft Windows 3.1 (or higher) or Windows 95, Windows 98

· 8MB of RAM

· 14MB of free disk space

· SVGA Monitor (set at 256 colors or more, small font mode, and 800x600 display)

· CD-ROM drive

· Collaboratory and Web Link features require an account with an Internet Service Provider (ISP) that uses a 32-bit Winstock.

· A sound card is required to hear sound in the Quick Tour Video and Multimedia files.

MAC:

· 68030 or 68040 with an FPU, or a Power Macintosh

· 8 MB of memory (minimum)

· 16 MB of free disk space for StudyWorks program files.

· CD-ROM drive

· Macintosh System 7.1 or later

· Collaboratory and Web Link features require an account with an Internet Service Provider (ISP) and Mac TCP or Open Transport 1.1 or higher.

INSTALLATION TIPS:

Windows 3.1:

From Program Manager, choose Run from the File menu.
In the Run dialog box, enter D:\setup (replace "d" with your appropriate CD-ROM drive letter).
Click OK, and then follow the instructions on the screen to install StudyWorks.

NOTE: If you are running Windows 3.1 or 3.11 you will need version 1.30 or later of the Win32 libraries to run StudyWorks.

The setup will install StudyWorks on your computer in the directory labeled C:\STUDYWKS and create a MathSoft Apps program group. If you are installing a second version StudyWorks (Math or Science) it will automatically install in the same directory.

Windows 95/98:

Insert the StudyWorks CD into your CD-ROM drive.
After a few seconds, a StudyWorks window will appear. Click the "Setup StudyWorks" button in the window to install StudyWorks.
When installation is complete, click the "Run StudyWorks" button to start.

Windows Internet Setup:

At the time of installation, you were asked whether you would like to access additional StudyWorks content on the MathSoft Website. If you have access to a direct dial-up Internet connection that supports the use of browsers such as Netscape or Internet Explorer you should be able to take advantage of this feature.

Otherwise, you can choose to access the sampling of Web files that are provided on the CD.

NOTE: Some online service providers such as America Online (AOL) currently use proprietary Internet connections that are not compatible with StudyWorks.

Macintosh:

1. Insert the CD-ROM into your CD-ROM drive.

2. Double-click the Install icon.

3. In the Install dialog box, choose either Easy Install or Custom Install from the drop-down list.

a. Choose Easy Install to install StudyWorks without the Web link option. You can access our sample Web site from the CD. Easy Install requires you to access the Resource Center from the CD.

b. Custom Install gives you the option of installing StudyWorks with the Web link feature so you can access the StudyWorks web site. You can also copy contents of the Resource Center to your hard disk.

4. Choose an installation location. The installation program will create a folder called StudyWorks in the location you specify.

5. Click Install when you are ready to begin installation. Follow the on-screen instructions.

ISSUES AND SOLUTIONS:

Issue: Will program run on Windows NT, 2000, XP?

Solution: Cursory testing was done on this product on these Windows platforms and no problems were detected.

NOTE: "Our customer base uses a wide variety of operating systems and applications and our software must be developed to be used on some lower end systems to meet our customer needs. Because of this, we cannot guarantee that our software will always work as expected as new operating systems and other applications are developed. We encourage you to give our products a 'test drive' on any new system you plan to implement. If you are not satisfied with the performance of our products, we will do our best to deliver a compatible product to you in a timely manner or refund your money."

Issue: I installed StudyWorks, but it is asking for a serial number. Where do I get one?

Solution: The serial number is located on the back of the jewel case or envelope the CD came in. If you have separate Windows and Macintosh CD-ROMs there is probably a different serial number on the back of each case, so if one doesn’t work try the other one. If you have lost or misplaced the packaging, you can email MathSoft for a new one: support@mathsoft.com

**Internal** Issue: Error stating: "This version of StudyWorks cannot open this file", "Cannot open the Resource Center in D:\Contents\qsheet.hbk" while trying to open the Resource Center.

Solution: Please contact Glencoe Software Support: by phone at 1-800-437-3715 Monday through Friday 8am to 6pm Eastern Time or by email at epgtech@mcgraw-hill.com.

Issue: When I try and create an animation plot, I receive a message stating: "Animation Error: MMSYSTEM263. This is not a registered MCI device."

Solution:

1. From the Start menu choose Settings -> Control Panel.

2. Double-click the Multimedia icon.

3. On the Advanced Tab in Windows 95, or on the Devices tab in Windows 98, double-click Media Control Devices.

4. Click Wave Audio Device (Media Control), and then click Properties.

5. Click Use This Media Control Device, and then click OK.

6. Repeat steps above for MIDI Sequencer Device (Media Control) and Motion Video Device (Media Control), and then click OK.

Issue: Is StudyWorks networkable? Can I run it from my hard drive without the CD?

Solution: Only "StudyWorks for Schools" is networkable. All other versions of StudyWorks must be run with the CD-ROM in the drive.

Issue: While installing, I receive an error "Isset_se an error has occurred in this program" and the installation will not continue.

Solution: This behavior can occur if any of the following conditions exists:

1. Norton AntiVirus version 4.04 is installed and Norton AutoProtect is enabled.

2. Customer uses LiveUpdate for Norton AntiVirus to download an updated version of Norton AntiVirus.

3. Microsoft IntelliPoint software is installed on customer’s computer, and the Point32 program is currently running.

4. Microsoft IntelliMouse or Microsoft IntelliMouse Trackball software is installed on customer’s computer, and the Mswheel program is currently running.

To work around this behavior, use the appropriate method below, and then attempt to install the program again.

1. Disable Norton AutoProtect Mode. To do so, right-click the Norton icon on the taskbar, and then click Disable.

2. Obtain the latest version of LiveUpdate for Norton AntiVirus from Symantec's Web site. For more information about how to obtain LiveUpdate, contact Symantec Technical Support.

3. Quit the Point32 program by pressing CTRL+ALT+DELETE to open the Close Program dialog box, clicking Point32, clicking End Task, and then clicking End Task again.

4. Quit the Mswheel program by pressing CTRL+ALT+DELETE to open the Close Program dialog box, clicking Mswheel, clicking End Task, and then clicking End Task again.

If the problem still persists, empty your Temp folder.

Issue: During installation, a message comes up stating: "MAPI Compliant Email Program Needed" and installation is halted.

Solution: StudyWorks performs a check to see if there is a compliant email program that can be used with it. If there is not the installation is stopped and the error occurs. The installation can be continued following this error message.

Issue: Where can I find more information on StudyWorks?

Solution: Please feel free to look at the following websites for additional information regarding StudyWorks.

http://www.mathsoft.com or http://www.studyworks.com

Macintosh

Issue: Will program run on OS X?

Solution: Cursory testing was done on this product on OS X and no problems were detected. However the program does require Classic to install and run.