Interactive Chalkboard

 

System Requirements

Installation Tips

          General Issues

          Windows Issues         

          Macintosh Issues

 

This is exciting math software that is PowerPoint based and an easy to use teaching tool.  The teacher resources include transparencies and examples from the Teacher’s Edition.  With the full version of PowerPoint, Instructors can customize presentations to meet their needs, add and rearrange slides, or update information. 

 

 

GENERAL ISSUES

 

CLICK HERE for information regarding PowerPoint Viewer 2003

 

General differences Word document

 

How do I launch the program after it is installed?

 

Will this program work with PowerPoint 2003?

 

What version of PowerPoint is required?

 

If you have multiple Interactive Chalkboard CD’s click here for information about different versions.

 

Will this program run on Windows XP, 2000, NT 4.0, ME,  and on Macintosh OS X?

 

I created my own slide show.  When I copy an existing slide that contains a video into my slide show, the video doesn’t work.

 

Is this program networkable?

 

Is there a User’s Guide?

 

The presentation seems to freeze.

 

Presentation is difficult to read when displayed on a screen

 

The navigation buttons do not work properly.

 

Colors on the slides do not seem correct.

 

How to change the screen resolution and colors

 

Portions of the screen do not update while viewing a presentation

 

The text is not clear on the projected image, but is okay on the monitor.

 

When the program displays a new slide, the mouse pointer does not immediately appear.

 

Long delays occur randomly when viewing presentations

 

Difficulty displaying presentations stored on a network drive or CD network server

 

Clicking the Connect button does not launch my Web browser.

 

Memory Overflow Error appears when printing slides

Only part of a slide prints

 

Slide show does not work properly after making changes to a presentation

 

Can I customize a presentation (or edit a slide)?

 

Can multiple slides per page be printed?

 

When I create my own slide it is only printing in color.

 

 

WINDOWS ISSUES

 

Receiving an IKernal error

 

Getting error that refers to XOBGLU.dll files

 

Physics Principles and Practices- nothing happens when I click on the image to play a movie.

 

When opening PowerPoint presentation files with PowerPoint Viewer 2003, I get a message that the file is corrupted or it cannot be read.

 

After installing the program I don’t see it listed under Start and Programs.

 

Right-clicking the mouse button does not move backward.

 

The screen goes black when you attempt to view the show.

 

 

MAC ISSUES

 

I’ve been using the Interactive Chalkboard on Macintosh and the links stopped working.

 

While attempting to edit a slide using PPT X on Mac O/S X, a white textbox appears over the words and I cannot view the words on the slide or see what I am trying to type.

 

Physics Principles and Problems- some of the equations do not appear correctly on Macintosh OS X.

 

I am not able to view the movies that are embedded in the slides.

 

I do not see the installer for Windows Viewer 98.

 

Does not run properly in OS X

 

Memory error’              Or 

“Low on system resources”

Presentation does not run smoothly        Or     

Increasing memory settings

 

Cannot find or start the Help program

 

Nothing happens when I click the Help button

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SYSTEM REQUIREMENTS:

 

Windows:

·   Windows 95 SR-2 or later

·   Pentium 90 MHz microprocessor or higher

·   16 MB memory,  32 or more MB recommended

·   20 MB free hard drive space

·   High color with 800x600 or higher resolution

·   PowerPoint Viewer 97 SR-1 or later  - PowerPoint Viewer 97 is included on the CD, if needed

·   Adobe Acrobat Reader  to view the User's Guide – Reader 5.0 is included on the CD, if needed

·   Netscape Navigator 4.0 or Internet Explorer 4.0, or later,  for Internet features

·   28.8 modem or faster  -  optional, but needed for some features

·   Video card  -  1 MB memory or better

·   4x CD or faster

·   Printer  - optional, but recommended

 

MAC:

·   Apple Mac OS 8.1 or later  -  OS 8.5 or later is recommended

·   PowerPC processor-based, Mac OS-compatible system

·   64 MB of RAM with Virtual Memory turned on

·   Thousands of colors

·   800x600 or higher resolution

·   PowerPoint 98 or later  - PowerPoint Viewer 98 is included on the CD, if needed

·   Adobe Acrobat Reader to view the User's Guide – Reader 4.0 is included on the CD, if needed

·   Netscape Navigator 4.0 or Internet Explorer 4.0, or later,  for Internet features

·   28.8 modem

·   CD Drive

·   Printer – optional, but recommended

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INSTALLATION TIPS:

Let me preface these instructions by stating not all Interactive Chalkboards install.  Some of them are just PowerPoint slides, so to run those types if IC’s the customer just needs to browse to a PowerPoint slideshow on the CD and run it either using a full version of PowerPoint or with the PowerPoint Viewer program provided on the CD.

 

 

Windows:

 

1.        Insert the CD into the CD drive.  If Auto run is enabled, and the install begins - skip to step 4.

2.        If Auto run is disabled or the installer does not begin, double-click in sequence on:  the My Computer icon, the CD drive letter, and setup.exe.

3.        Follow the screen directions to complete the installation.

4.        After installing, ensure the monitor is set to high-colors (thousands of colors) and 800x600 or higher resolution.  To verify or change them:

a.      Right-click on the Desktop, choose Properties, then the Settings tab.

b.      Change the Color and Screen resolution settings.

5.        PowerPoint Viewer - If the computer does not have PowerPoint 97, or later, install the PowerPoint Viewer (PPViewer) from the CD onto the local hard drive (not to a networked drive).  To install PPV:

a.   Double-click in sequence:  My Computer,  the CD drive, the Media Installers folder, and   

    PPView97.exe.

      b.  Follow the on-screen instructions.

Macintosh: 

1.        Although installing is not needed for Macs, the CD must be in the drive to work properly.

2.        If the computer does not have PowerPoint 98, or later, then install PowerPoint Viewer 98 (PPViewer) from the CD onto the hard drive (not to a networked drive).  To install PPV:

a.       Double-click the Media Installers folder on the CD.

b.       Copy the Power Point Viewer folder to the hard drive.

c.       On the hard drive, double-click on the Power Point Viewer folder, then the Microsoft PowerPoint 98 Viewer icon.

d.       Follow the on-screen instructions.

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GENERAL ISSUES AND SOLUTIONS:

 

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Issue: Click here for information regarding PowerPoint Viewer 2003

 

Solution:  If PowerPoint Viewer 97 isn’t working you can download PowerPoint Viewer 2003 for free from the Microsoft website http://www.microsoft.com/downloads/details.aspx?FamilyID=428d5727-43ab-4f24-90b7-a94784af71a4&displaylang=en

 

 

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Issue: If you have multiple Interactive Chalkboard CD’s.

 

Solution:  There are different versions of this program with differences between the versions.  The version is loosely based on the copyright year listed on the CD (examples 6/02, 8/04).

 

·      CD’s with a 2002 copyright year generally do not have an automatic installer whereas more recent versions may have.

 

·      CD’s with a 2002 or 2004 copyright generally aren’t added to Start/Programs whereas more recent versions are added to the Start/Programs menu for Windows only. Click here for instructions on accessing the files.

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Issue:  Is this program networkable?

 

Solution:   No.  The CD is required in the CD drive.

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Issue:   Is there a user’s guide?

 

Solution:   On older versions there is. It is on the Interactive CD-ROM and is named User’s Guide.pdf. On some CD-ROMs it is in the Extras folder. On newer versions there isn’t always a User’s Guide on the CD.

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Issue:   The presentation seems to freeze.

 

Solution:   If using PowerPoint 2000, the presentation appears to freeze when viewing, but is actually loading into memory, which may take a minute or more.  To alleviate this, use the PowerPoint Viewer included in the “Media Installers” folder on the CD.

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Issue:   Presentation is difficult to read when displayed on a screen

 

Solution:  

§         Display the image on a reflective surface instead of a blackboard or other similar surface.

§         Try using a better screen to improve the display quality. 

§         Darken the room if possible. 

§         Check the quality of the projector as this also impacts display quality.

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Issue:   The navigation buttons do not work properly.

 

Solution: 

§        Exit the slide show and start the presentation at the beginning again. 

§        To begin presentation again:  Press the Home key, scroll to the first slide, and choose Slide Show in the View menu.

§        Macintosh only:  If not resolved, click here to increase memory settings.

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Issue:   Colors on the slides do not seem correct.

 

Solution:   The monitor setting should be set at high-color (16-bit) or better.  Monitors set at 256-colors result in poor onscreen images.

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Issue:   Portions of the screen do not update while viewing a presentation

 

Solution:   The ideal screen display setting is 800x600 or higher.

 

Windows:  Some video drivers have problems displaying full-color slides in 800x600 or higher.  An update to your video driver may be available from the equipment vendor.  If updating the video driver does not correct the problem, change the resolution to 640x480, click here for instructions.  You may also have to change your projector equipment to display in the same mode. 

 

Macintosh: 

§        Increase the memory settings for PowerPoint, click here for instructions. 

§        Change the screen resolution to 800x600 and thousands of colors.  See the preceding Issue.

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Issue:   The text is not clear on the projected image, but is okay on the monitor.

 

Solution:  The resolution for a projector needs to match the screen resolution for the monitor.  Example:  if the monitor is set for 800x600, the text may look squeezed on a projected image.  Refer to your projector's manual for instructions on setting the display resolution.

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Issue:   When the program displays a new slide, the mouse pointer does not immediately appear.

 

Solution:   This is a function of PowerPoint.  After a new slide appears, move the mouse a few times to get the pointer to appear.  In PowerPoint the mouse doesn't show until you move it.

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Issue:   Long delays occur randomly when viewing presentations

 

Solution:  

 

§       You may want to turn off the AutoRecover feature.

o     Windows:  Choose Options from the Tools menu, select the Save tab, and turn off AutoRecover or AutoSave.

o     Macintosh:  Choose Preferences from the Edit menu, select the Save tab, and turn off the option.  

§       Saving files may require a few moments as presentations are large.  If viewing a presentation at the time, the slide show seems not to respond.  Even though you are viewing a slide, PowerPoint autosaves any open files.

§       Clicking the Connect button may cause a delay.  This button launches the browser, dials (if needed), and connects to the Glencoe Web site.  Based on computer speed, a few minutes may be needed.

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Issue:   How to change the screen resolution and colors

 

Solution:   Depending on the computer system and projector, you may need to change the resolution to  800x600 and/or the colors to 16-bit:

 

Windows:  Right-click the Desktop, choose Properties then Settings, make changes, and click Apply.

 

Macintosh:  Click on Controls Panel, Monitor, and change the settings (set colors to thousands).

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Issue:   Difficulty displaying presentations stored on a network drive or CD network server

 

Solution:   This program must be installed on each computer, so running it from a network may cause noticeable delays. The delays can be due to network speed, network traffic, or the server.   See your network Administrator if you are having problems.

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Issue:   Clicking the Connect button does not launch my Web browser.

 

Solution:   You must have Netscape 4.0 or Explorer 4.0 (or later) installed on the computer.  When clicking the Connect button, a minute or two may be needed to connect to the Internet.  If there isn’t enough memory, the Web browser may not start properly or may have connection problems.  Quit Interactive Chalkboard, manually launch your Web browser, and then go to the Web site specified on the slide.

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Issue:   Memory Overflow Error appears when printing slides     Or 

Only part of a slide prints

 

Solution:    When printing slides with large art elements, the printer may display a memory overflow error or only print part of a slide.  First, ensure you are printing in black and white mode.  Only the most important information prints.  Background art should be turned off.  If you added your own slides, this may not be the case. 

 

To print slides with all the art elements, the printer may need more memory added, see the printer's manual for this information:

 

§        Windows:  Choose Black and White from the View menu.  Then right-click an object and set its black and white format.  You can also try to set the Print What: